Once your order has been processed you will receive email confirmation. If you ordered digital products, you will receive a separate email with access to your program.
Physical products are shipped once a week per USPS or similar service. Please contact us in case of more urgent shipping needs so we can adjust shipping methods accordingly.
Please note that if you order outside of the United States, your order may require additional customs and import duties. Most countries will collect a customs clearance and delivery fee in addition to duties and taxes. These fees are not included in the shipping and are different for each specific country. Customers outside of the US need to assume liability for any customs and import charges due upon delivery. Please contact your local customs office for more information.
If you are not pleased with your purchase of physical items, just contact us within 30 days and you will receive a refund. Items should be in new and unused condition. Refunds minus shipping costs are credited back to customers’ Visa, Mastercard, and American Express credit/ debit cards via the original form of purchase. Given the nature of downloadable digital items, we do not generally offer a refund or credit on program /class purchases.
What personal information do we collect from the people that visit our blog, websites or app?
When ordering or registering on our sites or contacting me directly, as appropriate, you may be asked to enter your name, email address, phone number, birth information or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
• To personalize your experience, create your personal Human Design Chart and to allow us to deliver the type of content and product offerings in which you are most interested.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
Santa Cruz, CA 95060